Service Capability

Service Capabilities

Professional services across database lifecycle, business continuity and data security, with clear implementation and acceptance controls.

Professional services framework
PROFESSIONAL SERVICES

Clear service domains. Consistent delivery control.

Service domains define what we provide, standard delivery activities define how work is performed, and quality assurance governs the complete engagement.

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DAIV Service

Professional Services Framework

Database lifecycle, business continuity and data security services are delivered through standard activities and one quality-assurance system tailored to project scope.

The 3D professional services relationship view loads when it enters view.

The 3D view shows the relationship between unified delivery management and three service domains. Delivery activities are tailored to project scope.

Standard Delivery Activities

Selected according to engagement type and project scope, not imposed as a fixed sequence.

  1. Requirements and Current-state AssessmentConfirm objectives, current systems, boundaries and risks.
  2. Solution Design and Delivery PlanningDefine the solution, delivery steps and rollback plan.
  3. Deployment, Migration and ConfigurationComplete implementation, migration, configuration and records.
  4. Integration Testing and AcceptanceComplete testing, remediation and acceptance.
  5. Production Cutover and StabilizationComplete readiness checks, production watch and stabilization.
  6. Managed Operations and OptimizationProvide inspections, response, change and optimization.

Quality Assurance

Applies across consulting, implementation, acceptance and operational services.

  • Project governance
  • Technical review
  • Change and rollback control
  • Test and acceptance management
  • Service-level management
  • Documentation and knowledge transfer

Interactive 3D architecture is a logical illustration · It does not connect to live systems or execute operations

Three service domains, one delivery control model.

Database services form the backbone, while business continuity and data security enter the same design, implementation, validation and operating journey.

DATABASE SERVICES

Full-lifecycle Database Services

Architecture consulting, deployment, migration and performance optimization through inspections, incident recovery and knowledge transfer.

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BUSINESS CONTINUITY

Business Continuity Services

Continuity planning, DR implementation, switching drills, launch watch and recovery validation.

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DATA SECURITY

Data Security Services

Asset discovery, access control, security audit, situational awareness and compliance hardening.

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Professional Database Lifecycle Services

Service activities are combined by project scope, with clear client inputs, professional work, deliverables and responsibilities.

Database Service Capability

Database Services

Eight full-lifecycle capabilities combine with Xinchuang expertise to provide end-to-end professional database services.

Database Service Capability Matrix SERVICE MATRIX
01

Planning and Design

Architecture consulting, DR and backup planning, data security planning, and Xinchuang selection

02

Implementation

Cluster, DR and backup deployment, homogeneous and heterogeneous replication, and backup policy configuration

03

Migration and Upgrade

Version upgrades, heterogeneous migration, cloud migration, and domestic database migration

04

Operations

7×24 operations, database awareness, intelligent health checks, and SQL review and optimization

05

DR and Backup

Real-time replication, data-center failover, backup recovery, and drill validation

06

Disaster Recovery

Recovery from operator error, block-level repair, forced startup, and DR environment reconstruction

07

Security Hardening

Access control, dynamic masking, database firewall deployment, and compliance hardening

08

Training and Knowledge Transfer

DBA skills, DR switching drills, and domestic database certification training

Service Delivery Method SCOPE-TAILORED ACTIVITIES

Make objectives, current state and risk explicit

Business continuity, performance, security and domestic-stack requirements become one shared starting point.

Client input

Business goals and current architecture

System inventory, peak load, RPO/RTO, security boundaries, operating model and known issues.

Professional service work

Discovery, assessment and planning

Architecture consulting, DR and backup planning, data security planning and domestic-stack selection.

Delivery evidence

An executable target path

Current baseline, target architecture, risk register, selection advice, implementation boundaries and roadmap.

  • Planning and DesignArchitecture consulting, DR and backup planning, data security planning, and domestic-stack selection
Domestic-Stack Migration and Evidence XINCHUANG
6+Advanced domestic database certifications
50+Domestic-stack migration projects
0Data-loss tolerance
100%Migration validation coverage
  1. CONSULT

    Consulting and current-state assessment

    Clarify business goals, database and application architecture, data scale, continuity targets, security boundaries, performance baselines and migration constraints.

  2. SELECT

    Xinchuang selection and fit assessment

    Evaluate business fit, compatibility, performance capacity, ecosystem maturity, migration risk and total cost of ownership.

  3. DESIGN

    Solution design

    Define the target architecture, migration method, object conversion, application adaptation, rollback strategy, validation criteria and phased plan.

  4. BUILD

    Migration and application adaptation

    Build the target environment and complete data migration, object conversion, application changes, incremental synchronization and cutover preparation.

  5. VERIFY

    Performance and integrity validation

    Validate function, compatibility, performance, data integrity and recovery, then close findings through retest.

  6. OPERATE

    Go-live assurance and continuous optimization

    Provide launch watch, operating insight, incident response, performance optimization, knowledge transfer and evolution guidance.

01

Xinchuang Product Selection and Design

Evaluate DM, Kingbase, GaussDB, TDSQL, OceanBase and TiDB against business and performance requirements, including TCO and migration risk.

02

Xinchuang Database Migration

Connect discovery, selection, design, deployment, migration, adaptation, tuning and launch validation through controlled migration methods.

03

Xinchuang Performance Optimization

Address optimizer and execution-plan differences through SQL adaptation, indexing, parameter tuning and storage-engine fit.

Full-lifecycle Service Support LIFECYCLE
01

Advise and Plan

Xinchuang selection, DR and high-availability design, data security design, and stress-test assessment

02

Design and Build

Design, installation, patch review and deployment, configuration support, and launch support

03

Test

Functional validation, performance testing, DR switching drills, and data-integrity verification

04

Launch

Launch support, risk assessment, rollback planning, and production watch

05

Manage and Monitor

Operations monitoring, change management, performance optimization, hardening, and incident repair

06

Upgrade and Migrate

Upgrade, migration, Xinchuang transition, tailored training, and best practices

Composable Service Matrix SERVICE COMPOSITION

Standard Services

  • 7×24 remote support
  • Database inspection
  • Database deployment
  • Database optimization
  • Patch support
  • Incident resolution

Advanced Services

  • Domestic-stack support
  • High-availability implementation
  • Upgrade and migration
  • Application optimization
  • Data security
  • DR design and implementation

Cloud Services

  • Cloud architecture
  • Cloud security design
  • Stress testing
  • Performance optimization
  • Cloud disaster recovery
  • Cloud operations

Training Services

  • Custom training
  • Certification training
  • New technology training
  • DR drill training

Data Security Services Across Every Use of Data

Discover data, control access and retain evidence. Three capability lanes protect and govern the complete data lifecycle.

01DISCOVERData Security Services

Classifies and inventories data assets, locates sensitive data, and assesses activity and risk.

  • Data classification
  • Asset location
  • Asset inventory
  • Data activity analysis
  • Database vulnerability checks
02CONTROLData Security Control

Controls access, operations, storage and use through secure admission, separation of duties, encryption and masking.

  • Secure data access
  • Database operations control
  • Sensitive-data encryption
  • Data masking
  • DSA/DBA separation
03AUDITData Security Audit

Provides complete activity audit, real-time alerts and security hardening for prevention, monitoring and traceability.

  • Database activity audit
  • Security monitoring and alerts
  • Tracking and traceability
  • Database security hardening

Keep Business Resilient and Data Secure

Contact us for an assessment tailored to your business continuity, data management and data security requirements.

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